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Privacy Policy
Effective Date: [9/5/2026]
Welcome to Nidhyam Grains & Spices (“Nidhyam”, “we”, “our”, or “us”).
We value your trust and are committed to protecting your personal information and privacy when you visit our website, place orders, or interact with our services.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
When you place an order, contact us, or register on our website, we may collect:
- Full Name
- Phone Number
- Email Address
- Shipping & Billing Address
- Payment Information (processed securely through payment gateways)
Non-Personal Information
We may also collect:
- Browser type
- Device information
- IP address
- Website usage data
- Cookies and analytics information
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve website performance and user experience
- Send order updates and service notifications
- Inform you about new products, offers, or promotions
- Maintain security and prevent fraudulent activity
3. Payment Security
Nidhyam does not store your complete debit/credit card information.
All payments are processed through secure and trusted third-party payment gateways that follow industry-standard security practices.
4. Cookies & Analytics
Our website may use cookies and analytics tools to:
- Understand visitor behavior
- Improve website functionality
- Personalize user experience
- Track website performance
You may disable cookies through your browser settings if preferred.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with:
- Delivery and logistics partners
- Payment gateway providers
- Legal authorities if required by law
6. Data Protection
We implement reasonable security measures to protect your personal information from:
- Unauthorized access
- Data misuse
- Loss or theft
- Disclosure or alteration
However, no online system can guarantee 100% security.
7. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate data
- Delete your information (subject to legal obligations)
- Opt out of promotional communications
For such requests, contact us using the details below.
9. Children’s Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
10. Updates to This Policy
Nidhyam Grains & Spices may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Nidhyam Grains & Spices
📧 Email: info@nidhyam.com
📞 Phone: 95387 77373
📍 Address: Nidhyam Grains and Spices, Pritam Prakash Nagar, Survey number 52/2, Ratnakamal A Residency, Ground Floor, Shop no. 6, Shirur, Pune, Maharashtra- 412210